Shipping Policy – Nutriworld.eu

Last updated: October 18, 2025

Thank you for shopping at Nutriworld.eu. This Shipping Policy explains how and when your orders are processed and delivered.

1. Processing Time

All orders are processed within 1 working day after payment confirmation. Orders placed before 15:00 (CET) are usually shipped the same day. Orders placed on weekends or public holidays are shipped on the next working day.

If an item is out of stock, we will contact you to offer a replacement, refund, or later delivery.

2. Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your destination, order weight, and carrier. We work with PostNL, DPD, and DHL.

• Netherlands: 1–2 working days
• Belgium & Germany: 2–4 working days
• Rest of EU: 3–7 working days

Delivery times may vary depending on customs checks or seasonal demand.

3. Tracking Your Order

After your order ships, you’ll receive a confirmation email with a tracking link so you can follow your parcel online.

4. Shipping Restrictions

We currently ship to all countries within the European Union. Orders outside the EU are available upon request — contact us before purchasing. We cannot ship to PO Boxes or military addresses.

5. Damaged or Lost Packages

If your package is damaged or lost, contact us within 48 hours at support@nutriworld.eu with photos and your order number. We’ll arrange a replacement or refund.

6. Incorrect Address or Failed Delivery

Please ensure your address is entered correctly. Returned parcels due to incorrect details may incur reshipping fees.

7. Customs, Duties & Taxes

EU orders include VAT. For non-EU destinations, import duties or taxes may apply and are the customer’s responsibility.

8. Contact

📧 support@nutriworld.eu
🏢 Nutriworld B.V., Middenweg 113a, 1782BC Den Helder, The Netherlands

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This policy complies with EU e-commerce regulations and Dutch consumer law.